Legal

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Here's how we handle your data.

Last updated: April 2025

At BagpackerMe, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described in this policy.

Information We Collect

Information You Provide

When you enquire about a trip, make a booking, or subscribe to our newsletter, we collect information such as your name, email address, phone number, travel preferences, and payment details. We only collect what is necessary to provide you with our services.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, pages visited, and time spent on our site. This helps us improve our website and understand how visitors use it.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our site.

How We Use Your Information

Service Delivery

We use your information to process bookings, respond to enquiries, send trip confirmations, and provide customer support throughout your journey with us.

Communications

With your consent, we may send you newsletters, travel inspiration, and promotional offers. You can unsubscribe at any time using the link in any email we send, or by contacting us directly.

Improving Our Services

We analyse usage patterns and feedback to improve our website, packages, and overall service quality. Any analysis is conducted on aggregated, anonymised data wherever possible.

Sharing Your Information

Trusted Partners

To deliver your travel experience, we share necessary information with trusted accommodation providers, local guides, and transport operators. These partners are contractually obligated to protect your data and use it only to fulfil the services you have booked.

Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights and safety of our users or the public.

No Selling of Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your trust is fundamental to our business.

Data Security

How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction. Our systems use industry-standard encryption for data in transit and at rest.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Booking records are typically retained for seven years in accordance with financial regulations.

Your Rights

Access & Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Contact us at bagpackerme.world@gmail.com to make such a request.

Deletion

You may request that we delete your personal data, subject to certain legal obligations. We will honour such requests within 30 days, unless we are required to retain the data.

Opt-Out

You can opt out of marketing communications at any time. Functional communications related to your bookings cannot be opted out of while your booking is active.

Contact Us

Questions or Concerns

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us at bagpackerme.world@gmail.com or via WhatsApp at +91 9920992026. We aim to respond within 2 business days.

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